Your information is
completely safe with us

This Privacy Policy ("Policy") applies to the vd777 platform ("we", "us", or "platform") and its users ("you" or "user") regarding the collection, use, storage, and protection of information. By using our website, you agree to the terms of this Policy.

We believe you should have full control over your personal information. That is why we are being fully transparent about what information we collect, why we collect it, and how it is used. If you disagree with any part of this Policy, please contact us through the login page or directly by email.

Section 1

What information we collect

When you create an account and use the vd777 platform, we may collect the following categories of information:

1.1 Personal identity information

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 or above may register)
• National ID card or passport number (at the time of identity verification)
• Residential address

1.2 Contact information

• Mobile number (used for bKash, Nagad, Rocket, or Upay verification)
• Email address

1.3 Financial information

• Payment method details: bKash, Nagad, Rocket, or Upay account numbers (for transactions only)
• Deposit and withdrawal history
• Transaction reference numbers

1.4 Technical and usage information

• IP address and device identifier information
• Browser type and operating system
• Cookie and session data
• Activity logs on the platform (login times, game history, betting history)
• Referral source (how you found our site)

Section 2

How your information is used

vd777 uses the information collected for the following purposes:

2.1 Account management and security

Your information is used to create, verify, and maintain your account. It is also needed for age verification and identity confirmation, as our platform is for persons aged 21 or above only.

2.2 Payment processing

Financial information is used to process deposit and withdrawal requests via bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000. Withdrawals are typically completed within 1 hour.

2.3 Customer support

Our 24/7 live chat and email support team may use your information to help resolve your complaints, questions, or issues.

2.4 Fraud prevention and compliance

We monitor transactions and activity to prevent money laundering and misuse of the platform. When suspicious activity is detected, necessary steps are taken.

2.5 Service improvement

We analyse usage patterns to improve our platform, game sections, and support services. This analysis is carried out in an anonymised manner.

2.6 Communications and notifications

Your contact information is used to send important account updates, policy changes, or transaction-related notifications. Your consent is obtained before sending promotional messages.

Section 3

Cookies and tracking technologies

We use cookies and similar tracking technologies on our website. Cookies are small data files stored in your browser that help improve your experience.

3.1 Essential cookies

These cookies are essential for the core functionality of the platform — such as keeping login sessions active, security verification, and payment processing. They cannot be disabled.

3.2 Performance and analytics cookies

These cookies help improve the platform by analysing user behaviour. The information collected remains anonymous and does not reveal any personal identity.

3.3 Cookie controls

You can disable cookies in your browser settings. However, some features of the platform may not work correctly as a result. When you are logged in to your account, your preferences are remembered throughout the session.

Section 4

Sharing information with third parties

vd777 does not sell or rent your personal information. However, information may be shared with trusted third parties in specific circumstances:

4.1 Payment providers

The necessary information is shared with bKash, Nagad, Rocket, and Upay providers to complete transactions. These providers handle information in accordance with their own privacy policies.

4.2 Technology and service providers

We rely on third-party providers for hosting, database management, game software (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt), and security services. They may only use the information for the purpose of providing those services.

4.3 Legal obligations

We may be required to disclose relevant information in response to a legal order or a legitimate request from a regulatory authority. In such cases, only the information specified in the request will be provided.

4.4 Fraud prevention

To protect the security of the platform, a limited amount of information may be shared with organisations that help detect and prevent fraudulent activity.

Section 5

Data retention and deletion policy

We retain your information only for as long as it is necessary. Different retention periods apply to different types of information:

5.1 Account information

All account information is retained while your account is active. Even after an account is closed, some information may be retained for a set period due to legal obligations or the need to resolve disputes.

5.2 Financial transaction information

Financial information is retained in accordance with applicable financial regulations. These records are necessary for audits, dispute resolution, and fraud investigations.

5.3 Technical logs

IP logs and session data are generally retained for a short period — for security monitoring and troubleshooting. This period may be extended in the case of a security investigation.

5.4 Account deletion requests

To delete your account and associated personal information, email [email protected]. All information will be deleted except for what must be retained due to legal obligations. Identity will be verified before the request is processed.

Section 6

Technical measures for data protection

The vd777 platform uses industry-standard technology and practices to protect your information:

6.1 SSL encryption

All communications on our website and app are protected by SSL (Secure Sockets Layer) encryption. This means all data exchanged between your browser and our servers is encrypted and cannot be read by third parties.

6.2 Data encryption

Sensitive information that is stored is kept in an encrypted state in the database. Passwords are never stored in plain text — strong hashing algorithms are used.

6.3 Access controls

Only authorised staff may access your information, and only when required for their specific job. All access is logged and regularly monitored.

6.4 Security monitoring

We continuously monitor for suspicious activity. If unusual login attempts or transactions are detected, immediate action is taken to protect the account.

Section 7

Your data rights

As a user of the vd777 platform, you have the following rights:

7.1 Right to access

You have the right to know what information we hold about you. Upon request, we will provide a summary of the information we have stored.

7.2 Right to correction

If any of the information we hold about you is incorrect, you may request a correction. We will correct it after appropriate verification.

7.3 Right to deletion

Within the limits of legal obligations, you may request that your personal information be deleted. Information will be deleted within a set period after account closure.

7.4 Right to opt out of promotional communications

If you do not wish to receive our promotional emails or messages, you may opt out at any time. You will continue to receive essential account-related notifications.

7.5 Right to data portability

If you request a copy of your own data, we will provide it in a commonly readable format. To make this request, contact [email protected].

To exercise any of the above rights, send an email to [email protected]. We will respond within a reasonable time after receiving your request. Identity will be verified before the request is carried out.

Section 8

Protection of minors

The vd777 platform is for persons aged 21 or above only. We do not knowingly collect information from any person under the age of 21.

Age is verified at the time of registration. If we become aware that information from a minor has been collected by mistake, the account will be closed immediately and the information will be deleted as soon as possible.

If you believe a minor has created an account, please notify us immediately at [email protected].

Section 9

Changes to the privacy policy

vd777 reserves the right to update this privacy policy at any time. You will be informed of any changes in the following ways:

• The "Last updated" date at the top of this page will be changed.
• For important changes, a notification will be sent to your registered email address.
• Continued use of the platform after changes have been made will be considered acceptance of the new policy.

We recommend reviewing this page regularly. If you have any objection to a change, please contact us.